Privacy Policy

🌿 1. Introduction

Welcome to Leayune ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website leayune.com or make a purchase from us.

📋 2. Information We Collect

We collect information you provide directly to us, including:

• Personal details: Name, email address, phone number, and shipping/billing address when you place an order or create an account.
• Payment information: We do not store your card details. Payments are processed securely through trusted third-party payment gateways.
• Communication data: Any messages or queries you send to us via email or contact forms.
• Usage data: Pages visited, time spent on the site, browser type, and device information collected automatically.

✨ 3. How We Use Your Data

We use the information we collect to:

• Process and fulfil your orders and send order confirmations and tracking updates
• Respond to your queries and provide customer support
• Send promotional emails and offers (only if you have opted in)
• Improve our website, products, and overall customer experience
• Comply with legal obligations and prevent fraudulent transactions

🤝 4. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your data only with:

• Delivery partners: To fulfil and ship your orders to your address.
• Payment processors: To securely handle your transactions.
• Legal authorities: If required by law or to protect our rights and the safety of others.

All third-party partners are required to keep your information confidential and secure.

🍪 5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. We use them to:

• Remember your cart items and preferences
• Analyse website traffic and performance
• Improve your overall experience on our site

You may disable cookies in your browser settings at any time. Please note that some features of the website may not function properly without cookies.

🔒 6. Data Security

We take the security of your personal information seriously. We implement industry-standard security measures including:

• SSL/TLS encryption for all data transmitted through our website
• Secure, PCI-compliant payment gateways for all transactions
• Regular security audits and updates to our systems

While we strive to protect your information, no method of internet transmission is 100% secure. We encourage you to use a strong password and keep your account details confidential.

⚖️ 7. Your Rights

You have the right to:

• Access: Request a copy of the personal data we hold about you.
• Correction: Ask us to update or correct any inaccurate information.
• Deletion: Request that we delete your personal data from our records.
• Opt-out: Unsubscribe from marketing communications at any time.

To exercise any of these rights, please contact us at the email address provided below.

👶 8. Children's Privacy

Our website and products are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will promptly delete it.

🌸 9. Product Safety & Ingredients

All Leayune products — including Red Sandalwood Powder, Henna Powder, Manjista Powder, and other herbal products — are sourced from nature.

• We clearly list all ingredients on product pages and packaging.
• We recommend a patch test before using any new product, especially for sensitive skin.
• Our products are not intended to diagnose, treat, cure, or prevent any medical condition.
• If you experience any adverse reaction, discontinue use and consult a healthcare professional.

📝 10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.

📬 11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us:

• Website: leayune.com
• Email: privacy@leayune.com